How to pay your bill in My CenturyLink

Sign in to My CenturyLink. Your homepage is customized for your account, so what you see will depend on the type of account and settings you have. 

You'll see billing information in the first section on the home page.

Customers who do not have a Prepaid account and are not enrolled in AutoPay can click on the button to Make Payment, as shown above. Click below to see the next steps for making a payment on this type of account. If you want to see your bill details, click the link to View Bill.

Customers who are enrolled in AutoPay have an option to make an additional payment or edit AutoPay information, as shown above.

Customers with a Prepaid account will see the next payment amount and date. If your home page looks like this, you can edit your prepaid payment method for future payments.

If you don't have a Prepaid account and you are not enrolled in AutoPay, you can pay your bill at any time. On the app home screen, tap the Make payment button. Alternately, you can select "Billing" from the bottom of any screen.

On the Make Payment screen, you'll see two options for choosing your payment method: bank account or credit/debit card. Select the one you want. If you change your mind, you can choose to change your payment type on the next screen.

Select a payment method from the drop-down if you saved one previously. Otherwise, enter a new payment method. You can choose to remember it for next time if you want. Once you've entered all information, tap Submit Payment.

Once the payment has been processed, you'll see a payment confirmation screen and receive an email confirmation.