Centrex Systems
Course Description
This self-directed, web-based course provides you with knowledge of the CenturyLink™ Centrex product.
Centrex is a software-driven telecommunication solution. It allows customers to use voice, data, or video applications over a single connection to the telephone network.
For information about creating and submitting a service request, please review the Wholesale ASR Private Line training.
Course Objectives
Upon completion of this training course, you will be able to:
- Describe the differences between PBX and Centrex
- Describe the standard and optional features of Centrex
Prerequisites
- Basic Telephony course and/or equivalent industry experience
- Knowledge of Digital technologies
- Local CenturyLink 101 "Doing Business with CenturyLink"
- Digital Data Service
- DS1
- Analog Private Line
- PBX Trunks
Audience
The target audience for the training is primarily CLECs and External Customers, but the training is available to anyone that would like an overview of the subject. We believe this training will assist you in gaining a better understanding of the product and processes, and will allow you to be more effective in working with the CenturyLink Sales and Service Team.Course Length
This course takes approximately 5 hours to complete.Course Registration
