Set up your modem using QuickConnect

Before following the steps below, please follow the main setup instructions, including modem placement and whether filters are needed. Before proceeding here, connect your computer to the modem with an Ethernet cable, and make sure the modem is plugged in and connected to the wall jack.

After plugging in the modem, wait 15 minutes for it to install software updates. Then, open any browser on your computer and go to http://connect.centurylink.com (not "https"). 

1. When you go to http://connect.centurylink.com, you will see a welcome screen like this. You can choose the English or Espanol version at the top. Then click "Next" to start the setup process. Note: Be sure to use "http" and NOT "https" when you enter the URL.

3. Read the High-Speed Internet Subscriber Agreement, then click I accept. You can also download a PDF of this agreement to save a copy for your records before clicking Next.

4. Wait as the modem is configured to connect to the CenturyLink network. Do not close your browser window while this is in progress.

5. You will be given the option to turn on the modem's wireless router, so that you can connect multiple devices to your own WiFi network. Most customers will want to do this. Select Yes, activate wireless, then click Next.

6. You will be shown the default wireless settings for your modem/router. They will look similar to the sample shown below. You can choose to keep the default network name (SSID) and password (security key), or to personalize them. For security, we recommend changing these to something that will be easy for you to remember, but impossible for others to guess. 

7. You can decide if you'd like detailed instructions on connecting your devices to your modem through WiFi. Click Yes or No, then click Next. If you chose yes, then on the next screen select which kind of device(s) you want to connect. When you are finished with this step, click Next.

8. Next, you can choose which kinds of notifications you wish to receive from CenturyLink by email and/or by text. You can opt in or opt out of alerts regarding order status, billing, repair and promotions.

You can then enter the email address and/or mobile phone number you'd like these communications to be sent to. For your convenience, these can be different from the contact information associated with your account.

9. On this next screen, we strongly recommend you save a record of your key account information. Once you're finished, click Next.

10. The basic installation is now complete and you can get online! At this point, you can check your modem's status lights to confirm that the installation is complete (see section below).

You can exit the installation process now, or continue to additional services. This will not impact your internet service. Choose Yes or No, then click Continue.

If no additional services are available for your account, you will see this screen. Click Next to complete the installation process.

11. Finally, you will be invited to go to My CenturyLink online create a username and password for your My CenturyLink account. This sign-in will allow you to manage your account online in the future through either the app or website. Choose Yes (strongly recommended) or No, then click Continue.

If you chose Yes, you'll be shown the registration URL and reminded of your account number and billing zip code. You will need both of these to create your account. You can now click Done to complete the QuickConnect installation process.