Configure WAN settings on an older modem

Note: Your modem settings may appear slightly different from the images below, but the steps will be the same.

Access the WAN settings

There are a few different types of connections that can be set up, but all types begin with the same 5 steps.

1. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.

2. Open a web browser and type http://192.168.0.1 into the web address field.

Enter the URL for the modem user interface

3. Sign in to the modem's settings interface (Modem GUI) using your Admin Username and Admin Password. Unless you previously changed this information, you can find it on the modem label. Note that these are different from your wireless network name (SSID) and WiFi password (security key).

Find the Admin Username & Password on the modem sticker

Admin Password and WiFi Password: What's the difference?

Log into the modem interface with the Administrator Username and Password

4. Select the Advanced Setup icon in the main menu.

Advanced setup menu (blue) in the modem GUI

5. Select WAN Settings in the left sidebar.

Next, choose your setup type (select one)

The DSL light on the modem should turn solid green before configuring this setting.

After following steps 1-5 above to access your modem's WAN settings, continue with step 6:

6. Select PPPoE for the ISP Protocol.

7. Enter the PPP username and password details.

Enter your PPP username.
Enter your PPP password.
Enter the password again to confirm.
Select "Enable" for "PPP Auto Connect."
Select "Disable" for "No PPP Credentials."

Note: If you don't have your PPP username or password, chat with tech support.

Most customers will continue with step 8 below for a dynamic IP address.

Or see instructions for a single static IP address.

8. Select Dynamic IP for the IP Addressing Type.

9. Select Dynamic DNS for the DNS type.

10. Select Apply to save your changes.

This applies only if you have leased a single static IP address.

Complete steps 1-7 above before continuing with step 8:

8. Enter the IP addressing details:

Select Single Static IP for the IP Addressing Type.
Enter the single static IP address that you leased.

9. Select Dynamic DNS for the DNS type.

10. Select Apply to save your changes.

The DSL light on the modem should turn solid green before configuring this setting.

After following steps 1-5 above to access your modem's WAN settings, continue with step 6:

6. Select DHCP for the ISP Protocol.

7. Select Dynamic DNS for the DNS type.

8. Select Apply to save your changes.

The DSL light on the modem should turn solid green before configuring this setting.

After following steps 1-5 above to access your modem's WAN settings, continue with step 6:

6. Select Static IP for the ISP Protocol.

7. Enter your IP address, subnet mask, and gateway address.

8. Select Static DNS for the DNS type. Enter the primary and secondary DNS for your area.

9. Select Apply to save your changes.

The DSL light on the modem should turn solid green before configuring this setting.

After following steps 1-5 above to access your modem's WAN settings, continue with step 6:

6. Select Transparent Bridging for the ISP Protocol.

7. Chat with tech support to get the transport mode (VLAN Setting) that works in your area (not available in all areas).

8. Select Apply to save your changes.

Set location by ZIP Code

Configure WAN settings on an older modem

Access the WAN settings

Next, choose your setup type (select one)

Top Modem Topics

Set location by ZIP Code

Configure WAN settings on an older modem

Access the WAN settings

Next, choose your setup type (select one)

PPPoE setup

DHCP (IPoE) setup

Static IP (IPoE) setup

Transparent bridging

Top Modem Topics