Connected Voice LTE Home Phone

Using a LTE Adapter offers several great benefits:

1. Cost savings: By using your regular home phone to make calls over the internet, you can save money on your phone bills. Internet calling often has lower rates, especially for long-distance and international calls.

2. Convenience: You don't need to buy a new phone. The LTE Adapter lets you keep using your existing home phone, making the transition to internet calling smooth and hassle-free.

3. Reliability: The LTE Adapter allows you to make calls even during a power outage, when connected to a battery backup.

You don't necessarily need a traditional internet connection to use the LTE Adapter, as this device can use a cellular LTE connection to provide internet support for VoIP calls. This means you can still make and receive calls over the internet even if you don't have a wired internet connection at home or in the office. The LTE connection ensures that you stay connected and can enjoy the benefits of internet calling wherever you have LTE coverage. 

For VoIP calls, having a reliable internet connection is key to ensuring clear and uninterrupted communication. Generally, the recommended internet speed for VoIP calls is at least 100 Kbps for both upload and download. This ensures good call quality and minimal latency.

However, since your LTE Adapter uses a cellular LTE connection, it is designed to support all your VoIP needs. LTE connections provide sufficient speed and reliability for high-quality VoIP calls, so you will be able to enjoy clear and stable communication without any issues.

Yes, you can keep your current phone number with Connected Voice. This makes the transition to internet calling seamless and convenient, allowing you to continue using the same number you've always had.

No, there is no monthly fee for using the LTE Adapter. It is included with your home phone service fee. However, please note that the adapter is leased to you, and you will need to return the device if the service is disconnected.

CenturyLink works with several major LTE providers to ensure reliable service. This means that even without a primary home internet connection, the LTE connection can help maintain your VoIP service, providing you with more dependable calling.

If you lose power, your phone service will still work if you are using a battery backup. This ensures that your LTE Adapter remains operational during a power outage. However, please note that cordless handsets require AC power to function, so they could be interrupted during a power outage. To maintain phone service, it's best to use a corded phone that doesn't rely on AC power.

Yes, you can definitely use your existing touchtone landline phone with the LTE Adapter. The LTE Adapter is designed to work with traditional analog telephones, allowing you to make and receive calls without needing to buy a new phone. This makes it easy to transition to internet calling while keeping the phone you're already comfortable with.

To return your LTE Adapter, please go to our returns page and follow the instructions provided. The process applies to both voice and internet equipment, even though the instructions specifically refer to a modem. 

Please note that your battery backup does not need to be returned to CenturyLink. If you have no further need for it, we encourage you to recycle it responsibly.