This self-directed eLearning course, will expose you to all aspects of Digital Switched Service that will help you in working with customers to find DSS solutions.

The "What is..." module will introduce you to the three DSS configurations and associated DSS components.
The "How to..." section you will learn to identify customer needs and translate those needs into DSS solutions.

Upon completion of this eLearning, you will be able to:

• •   Identify the three configurations and associated components available for DSS
• •   Configure several sample DSS solutions