ASR Status Search Steps

1. On the ASR Status Request screen, specify criteria to limit the information returned on the ASR search.

   • You must select a CCNA Customer Carrier Name Abbreviation.

   • To view requests for specific PON Purchase Order Number text, select a PON choice from the PON drop-down menu (Any, Equals, or Contains) and enter part or all of the PON depending on the choice selected in the drop-down menu. For example, to display all requests with PONs containing the letters ABC, select Contains in the drop-down menu and enter ABC in the PON field.

   • To view requests for a specific time frame, enter start and end dates in the Date Range fields.

   • To view requests submitted by a specific initiator, enter the initiator's name or partial name in the INIT Initiator contains field.

   • To view requests by a specific status, select the status in the ASR Status drop-down menu.

   • By default, requests are listed by date in descending order. To change the sort order, select the sort order you want from the Sort order drop-down menu and select either Desc (descending) or Asc (ascending).

2. Click Search. Requests that match your search criteria are listed. If the search results contain over 50 requests, use the Next>> and <<Previous links to view additional requests.

3. To view ASR Access Service Request summary results for a specific ASR, click on the PON Purchase Order Number of the ASR you want to view.

To learn more about ASR summary results, see Viewing ASR Status Summary.