Whom to Call and When

If you need an account created or changes to your CCNA Customer Carrier Name Abbreviation permissions or personal information (name, email address, etc.), contact your CORA™ system administrator.

For ASR Access Service Request Ordering Systems Information, go to http://www.centurylink.com/wholesale/systems/asr.html.

For all other problems, call the Wholesale Systems Help Desk:

1-888-796-9102, option 2

Monday-Friday 6:00 a.m. to 7:00 p.m. (Mountain Time)

Saturday 7:00 a.m. to 2:00 p.m. (Mountain Time)

For CenturyLink employees, call the Online Help Desk (1-877-828-4357).