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This field is considered a key field in the creation and management of an ASR. Once an ASR is created, this field cannot be changed. If you discover you used an incorrect value and need to make a change you must DELETE or CANCEL the ASR and CREATE a new ASR. To help, you can use the COPY TO NEW feature prior to deleting/canceling the ASR and then make minor changes.
Identifies the COMMON LANGUAGE® IAC code for the customer submitting the ASR and receiving the CN form.
NOTE 1: The format and structure of this field is defined by ANSI in document ATIS-0300251 Codes for Identification of Service Providers for Information Exchange.
NOTE 2: This code is established prior to the submission of the ASR.
NOTE 3: For the casual customer who does not have an IAC code, this field should reflect an entry of “CUS”. The customer name should be entered in the CUST field on the ASR.
NOTE 4: The IAC designated in the CCNA field is the provider's contact for management of the access ordering/negotiation process for the life of the order. When using “CUS”, management of this process may be determined on an individual provider basis.
NOTE 5: The CCNA is not intended to indicate the customer being billed for the access service. This is reflected in the ACNA field on the ASR.
VALID ENTRIES
IAC Code
CUS = Casual customer
NOTE 1: Valid IAC codes are maintained by Telcordia™ Technologies.
USAGE
This field is required.
DATA CHARACTERISTICS
3 alpha characters