Wholesale: Products & Services

Resale Optical Wavelength Service® V10.0

Note: This product is also known as QWave®

Product Description

CenturyLink's retail telecommunication service, Optical Wavelength Service is available for resale by Competitive Local Exchange Carriers (CLECs) to their end-users. Additional information about resale of CenturyLink's retail services can be found in Resale General.

Optical Wavelength Service is a shared Dense Wave Division Multiplexing (DWDM) architecture which provides dedicated circuit bandwidth in a point to point configuration utilizing Reconfigurable Optical Add Drop Multiplexer (ROADM) technology. The service allows individual or multiple wavelengths carrying data channels to be added and/or dropped from a transport fiber without a need to convert the signals.

This service is available on two different circuit configurations from the customer premises to a Company wire center(s).

• Configuration 1: Single unprotected fiber circuit terminating at the customers premises on a Fiber Distribution Panel.
• Configuration 2: Dual unprotected fiber circuit terminating at the customers premises on a Fiber Distribution Panel. This design includes both a working circuit and an alternate circuit.

Optical Wavelength Service supports SONET (OC3, OC12, OC48, OC192 and OC768*) Ethernet (Fast E, Gig E, 10G LAN PHY and 10G WAN PHY) and Storage Area Networks (SAN) (Fibre Channel and FICON (IBM Fibre Connection) interfaces/protocols. Optional 40Gbps handoffs available.

*NOTE: Effective March 31, 2017, Optical Wavelength OC 768 is grandfathered and cannot be ordered as a new service.

Availability

Optical Wavelength Service is available where facilities exist throughout CenturyLink QC.

Interstate or Intrastate circuits which:

• Do not connect end user-premises in a Resale arrangement
• Cross State or LATA boundaries
• Are used for more than 10% Interstate traffic

Must be ordered at the non-resale discounted rate from the RSS No.1 or state specific Tariffs/Catalogs/Price Lists.

Requests must be submitted via Access Service Request (ASR) on ASOG forms.

Terms and Conditions

General resale terms and conditions information is located in Resale General.

Technical Publications

Technical characteristics, including Network Channel and Network Channel Interface (NC/NCI™) codes, are described in Technical Publication, Optical Wavelength Service, 77412.

American National Standards Institute (ANSI) Standard Publications

Pricing

Rate Structure

Recurring charges are comprised of the following rate elements:

• Optical Channel
• Central Office Optical Termination
• Transport Channel (Interoffice Mileage) per airline Mile

Nonrecurring charges are comprised of the following rate elements:

• Optical Channel
• Central Office Optical Termination

An initial service period of 12, 24, 36 or 60 months is required for Optical Wavelength Service. At the end of the initial service period, Optical Wavelength Service will automatically revert to the month-to-month plan. Service converted to the month to month plan can not be added to or changed, only upgraded to a term plan of 12, 24, 36 or 60 months or disconnected. New service cannot be obtained on month to month basis.

Rates

Rates are available in RSS No.1 or state specific Tariffs/Catalogs/Price Lists on an Intrastate basis they are Individual Case Basis (ICB).

Rates and/or applicable discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

CenturyLink's retail rates less any applicable resale discount, apply to resold service. Resale discounts can be found in your Interconnection Agreement, Resale Agreement or in the Statement of Generally Available Terms and Conditions (SGAT), Exhibit A for the relevant state. I

f the circuit is Interstate; or Intrastate but does not connect end-user premises in a Resale arrangement, crosses State or LATA boundaries, or if it is used for more than 10% Interstate traffic, it must be ordered at the non-resale discounted rate from the RSS No.1 or state specific Tariffs/Catalogs/Price Lists.

Tariffs, Regulations and Policy

Tariffs, regulations and policies are located in RSS No.1 or state specific Tariffs/Catalogs/Price Lists. Contact your CenturyLink Sales Executive for additional information.

Optional Features

Optional Features section does not apply to Optical Wavelength Service.

Features

• Optical wavelength product utilizes state-of-the-art DWDM technology
• High capacity bandwidths of SONET, Ethernet and SAN.
• Complete transparency for network management purposes.
• Network monitored and managed on a 24/7 basis with multiple network control centers (NOC).
• Service level agreements-99.9 percent availability goals backed by 24/7 technical support.
• Cost efficient high-capacity point-to-point wavelength circuit.
• Optical Wavelength Service provides transparent customer-facing interface for SONET overhead.

Applications

Optical Wavelength Service service can be used for a variety of applications where a customer desires high bandwidth connectivity. Some typical applications include:

• Local/Metro Area Network (LAN/MAN) connectivity
• SAN (Storage Area Networks) applications
• Access to a carrier Point of Presence (POP) or collocation space

Implementation

Product Prerequisites

If you are a new CLEC and are ready to do business with CenturyLink, view Getting Started for Facility-Based CLECs. If you are an existing CLEC wishing to amend your Interconnection Agreement or New Customer Questionnaire, additional information is located in the Interconnection Agreement.

Pre-Ordering

An AB form must be submitted to the CenturyLink System Design Engineer or the Custom Solutions Engineer for a facilities check, by your Account Team /Sales Executives and Service Managers.

Ordering

Optical Wavelength Service service requests are submitted using the following Access Service Ordering Guidelines (ASOG) forms:

• Access Service Request
• Administrative
• Transport Request
• Service Address Location Information Form

Optional ASOG forms could include:

• Additional Circuit Information

For circuits that cross state boundaries, i.e., WA and OR, the Receiver Code (aka Interexchange Carrier Service Codes (ICSC)) used on the request must coincide with the SECLOC if CenturyLink-owned. All billing will take place within that state.

Field entry requirements are described in the Access Service Request (ASR) Forms.

Service requests can be placed using Electronic Administration and Service Order Exchange (EASE) Virtual Front Office (VFO) or one of the other methods described in CenturyLink ASR Ordering Systems.

If an AQCB ID number has been provided to you, that information must be populated into the VTA field after the contract term period: i.e. "36 AQCBID#".

Provisioning and Installation

General provisioning and installation activities are described in the Provisioning and Installation Overview.

Maintenance and Repair

General maintenance and repair activities are described in the Maintenance and Repair Overview.

Billing

Carrier Access Billing System (CABS) billing is described in Billing Information - Carrier Access Billing System (CABS™).

Training

View CenturyLink courses by clicking on Course Catalog.

Contacts

CenturyLink contact information is located in Wholesale Customer Contacts.

Frequently Asked Questions (FAQs)

1. What is Optical Wavelength Service?
Optical Wavelength Service is an optical wavelength product offering that utilizes dense wave division multiplexing (DWDM) technology and provides dedicated point to point unprotected and unprotected circuit configuration with high capacity bandwidths of SONET, Ethernet and Storage Area Networks (SAN) [Fibre Channel 1.062G, 2.125G, 4G, 10G and FICON (IBM Fibre Connection) 1.062G, 2.125G].

2. What bandwidth is available with the Optical Wavelength Service product offering?
Optical Wavelength Service provides high capacity circuit bandwidths of OC3, OC12, OC48, OC192) Fast E, Gig E, 10G LAN PHY, 10G WAN PHY, Fibre Channel 1.062G, 2.125G, 4G, 10G and FICON (IBM Fibre Connection) 1.062G, 2.125G.

3. Is there a service level agreement (SLA) provided with Optical Wavelength Service?
Yes, the Optical Wavelength Service SLA service availability goal is 99.9 percent.

4. What are the typical applications for Optical Wavelength Service service?
The Optical Wavelength Service applications are:

• Local/Metro Area Network (LAN/MAN) connectivity
• Storage Area Networks (SAN)

5. What is Optical Wavelength Service network technology?
Optical Wavelength Service service utilizes the Reconfigurable Optical Add Drop Multiplexer (ROADM) technology that allows individual or multiple wavelengths carrying data channels to be added and/or dropped from a transport fiber without the need to convert the signals.

6. What are the key benefits of Optical Wavelength Service?

• DWDM Optical Network Technology for state of the art communications
• High Capacity Services available up to OC192
• Multiple Interfaces/Protocols
• Transparent transport of protocols
• Network Monitoring 24/7
• Guaranteed SLAs
• Simplified Pricing Structure
• Customers can buy only the bandwidth they need

7. What is the installation interval for Optical Wavelength Service
Intervals are determined on an ICB basis due to equipment and fiber availability. The goal is 45 days.

8. May I order an Interstate Optical Wavelength Service service through the LSR process?
No. Interstate services or Intrastate service not in a resale arrangement are not eligible for Resale rates. Rates are located in the State specific and RSS. LSR's for Interstate Optical Wavelength Service services, or Intrastate services that are not in a resale arrangement will be rejected and the request will need to be submitted via the ASR process.

Last Update: June 9, 2017

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