Wholesale: Products & Services

Open Product/Process CR PC032703-3 Detail

Description Of Change

This offering is being made for requests that include Resale of both Qwest Voice and Qwest DSL Services. Products affected include UNE-P and Resale (identified as UNE-P and Resale below).

The proposed effective date of this CR is 08-04-03. Prior to an effective date, current processes remain in effect.

Project Meetings

09/17/03 September CMP Meeting Linda Sanchez-Steinke provided an update on this CR for Cindy Buckmaster who was unable to attend the CMP meeting. This CR was implemented with IMA release 8/4. John Berard with Covad had a question that he will e-mail to Linda. This CR will remain in CLEC Test.

CMP Meeting 08-20-03

White-Qwest stated that change was implemented on 8/4 and recommended it move into CLEC Test. Zulevic-Covad asked if a process has been developed to ensure a voice service is provisioned on a DSL capable loop when the customer indicates they will be adding CLEC data (Line Sharing). White-Qwest stated that he would take the question back.

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CMP Meeting 07-16-03

Buckmaster-Qwest stated that this CR was scheduled for an August 4 implementation. She stated that training was ongoing and that CLECs should try to participate. She explained that CLECs could sign up on the Qwest web site.

============================================ CMP Meeting 06-18-03

Buckmaster-Qwest stated that Qwest was on track for an August 2003 implementation. Berard-Covad asked if he could submit a single resale LSR for voice and data. Buckmaster-Qwest stated that she was not sure and would get back to Berard. Berard-Coavd asked if this change had any impact on the Twin Rivers CR. Buckmaster-Qwest stated that Qwest was doing no additional work on that product line. Zulevic-Covad asked if Qwest was not doing this work because of the systems prioritization. Buckmaster-Qwest stated that the primary reason was because of line sharing program questions. She stated that she was not sure how Qwest will address these products; partly because of the order on the triennial review. Zulevic-Covad stated that he thought the product had already been developed. Buckmaster-Qwest stated that the software has not been developed. Zulevic-Covad stated that he had talked to Twin Rivers and thought that they would request a re-evaluation of the LOE on their CR. He stated that they would probably wait until the triennial review was released.

========================================================== CMP Meeting 05-21-03

Bockmaster-Qwest described the CRs and suggested the be put into development. Zulevic-Covad asked of Qwest had looked into line sharing. Buckmaster-Qwest stated that she would send Zulevic an e-mail. (On 5/22, White-Qwest forwarded Zulevic and e-mail from Buckmaster.) ========================================== Input Meeting 04-25-03

Attendees Matt White – Qwest Cindy Buckmaster – Qwest Sharon Van Meter – AT&T Caren Schaffner – MCI Chad Werner – WorldCom Kim Isaacs – Eschelon Bonnie Johnson - Eschelon Mike Zulavic – Covad Lisa McNabola – Multiband Communications

White-Qwest described the purpose of the meeting and asked Buckmaster to describe the CRs. Buckmaster-Qwest described the CRs. She stated that implementation was scheduled for August 2003. She explained that there were two CRs in order to distinguish between the line sharing product family from the resale and UNE-P product family. She went on to explain the current ordering process and stated that the capability of resale and UNE-P customers to identify whether their customer will qualify is limited to a search of working telephone numbers. She explained that currently, CLECs must have a working number to determine if DSL is available. She stated that recently, however, a Qwest initiated Systems CR that was introduced to give CLECs ability to search by address. She noted that this CR would be implemented on August 4.

Buckmaster-Qwest explained that currently the process in Resale is for CLECs to provide Resold Qwest Voice and DSL (in other words, one customer of record). She stated that the voice order must be completed before a CLEC can order data and the CLEC must search by the working telephone number to determine if there is DSL capability. In the future, CLECs will be able to request voice and data on the same order for the same customer. Qwest will tie those requests for the two types of services together and Qwest assignments will look for DSL capable facilities. She stated that this process would exist under the DSL interval. CLECs will be able to check for DSL capability ahead of time using the new tool that can now check for DSL capability based on address. There were no questions about resale.

Buckmaster-Qwest stated that for Line Sharing (Qwest provided Voice/CLEC provided Data) there are two customers of record. Today, the Qwest voice order must be complete before a CLEC data order can be processed. However, after august 4th, the process is different; the end user will place an order for voice, and once the telephone number is assigned, the CLEC can add the number to the DSL request to link it to the voice order. She explained that there is one complication that she wanted the CLECs to be aware of: When the end user places a voice order, they receive a voice interval, however, when the data order is placed, it receives a data interval. This situation creates the possibility of having analog facilities assigned to the voice order when digital facilities will be required to carry the data. That could result in a longer interval to install the data (i.e., if the assigned facility requires line conditioning).

Zulevic-Covad asked what the normal voice interval was. Buckmaster-Qwest stated that she though it was 2 days. Zulevic-Covad asked if the end user states that they will be ordering DSL from another provider, could Qwest look for DSL capable facilities. Buckmaster-Qwest stated that although Qwest is looking for a way to ensure data capable facilities could be assigned on the voice request in this situation, there is not currently a way to do that without unnecessarily assigning data capable facilities to all voice requests. Therefore, at this time, Qwest could not accommodate that request. Zulevic-Covad asked if Qwest had looked into ways of identifying it as a potential data order. Buckmaster-Qwest stated that Qwest was still trying to work through that issue. She explained that, thus far, Qwest had not found a solution but were still working on it. Zulevic-Covad stated that the line sharing products currently have a 3-day interval and Qwest is saying that could be pushed out to 5 (due to Line Move or UDC Removal) or 15 days (due to Conditioning – Load Coil and/or Bridged Tap Removal). Buckmaster-Qwest stated that Zulevic was correct. She stated that if the customer asked for the retail and line share order to be due at the same time, Qwest could link the orders and minimize the occurrences of delay to times when conditioning is required.

Buckmaster-Qwest stated that one Qwest concern is that CLECs will not check for data capability before placing linked orders. She stated that if CLECs do check for data capability, it would help Qwest avoid rejecting orders when facilities are not DSL capable. Zulevic-Covad asked if the voice service had to be in place for line shared services. Buckmaster-Qwest stated that the voice service must only be ordered.

Zulevic-Covad asked if Qwest has looked at migration of services. He stated that he had I submitted a CR for this. Buckmaster-Qwest stated that she was not familiar with the particular CR. White-Qwest stated that he would send Buckmaster the CR in question.

Buckmaster-Qwest stated that for Line Splitting, as there is one customer of record, Qwest and can accept simultaneous orders if data capable facilities are available. Zulevic-Covad asked if only one FOC will be returned. Buckmaster-Qwest stated that she thought that Line Splitting orders got a FOC at 24 hours. She explained that data capable facilities do not have FOC in 24 hours. She stated that she could not commit that the CLECs will receive only one. She stated that they will receive one in the first 24 hours and the Qwest will send another FOC if there is a need to modify the delivery date (ex. line conditioning).

Buckmaster-Qwest stated that Loop Splitting was handled just like Line Splitting.

Buckmaster-Qwest stated that Qwest did not want to force the end user into a longer interval for voice while they wait for data, so Qwest leaves that decision up to the CLEC.

Zulevic-Covad asked where the process was for resold Qwest voice with a second party DSL. He stated that there is currently an unprioritized systems CR for this product. Buckmaster-Qwest stated that the changes discussed on this call are only for existing products. Zulevic-Covad stated that the implementation of these changes requires OSS work. Buckmaster-Qwest stated that there was currently a Qwest originated systems CR, slated for implementation in 13.0, that is intended to provide the CLEC the ability to qualify a circuit at an address level. She stated that there are also other minor systems changes to allow CLECs to pass voice orders with a data requirement. There were no further questions. White and Buckmaster thanked the attendees and adjourned the meeting.

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04-16-03 - CMP Meeting

Buckmaster-Qwest presented the CRs and suggested that the input meeting be held April 25th. Balvin-WorldCom asked if there was a systems CR associated with this. Buckmaster-Qwest stated that there was but that she did not know the number. (The CR number is SCR030603-01.) Zulevic-Covad asked if this would impact line sharing with resale voice. Buckmaster-Qwest stated that it would only impact existing products. Johnson-Eschelon asked if a CLEC could qualify by address under the new process. Buckmaster-Qwest stated that a CLEC could. CR moved to presented.