Product Listing
No Solicitation® V11.0
Product Description
No Solicitation® is an Advanced Intelligent Network (AIN) service that screens all incoming calls to the end-user's telephone number with a greeting from 8:00 AM until 9:00 PM, seven days a week.
No Solicitation does not impact outgoing calls.
The end-user has the ability to:
- Turn the greeting on or off
- Add/edit privileged and frequent callers to a caller list so they will skip the No Solicitation greeting
To turn No Solicitation On or Off:
- Call Update Center
- Select "No Solicitation"
- Follow recorded instructions
You can program up to 25 telephone numbers into a Privileged Caller List by calling the Update Center. Telephone numbers that are on the Privileged Caller List skip the No Solicitation greeting.
Three types of entries are allowed:
- Area code--all incoming calls from that area code will skip the No Solicitation greeting
- Area code and Prefix--all calls from that NPA NXX will skip the No Solicitation greeting
- Specific 10-digit phone numbers--the 10-digit number will skip the No Solicitation greeting
To establish or change the Privileged Caller List:
- Call Update Center
- Select "No Solicitation"
- Press 2
- Follow recorded instructions
Frequent callers will automatically be added to the Privileged Caller List.
- A valid 10-digit number must call and press 1 at the No Solicitation message five times within seven days.
- Frequent callers are transparent to the end-user, until they access the Update Center to review the entries on the Privileged Caller List.
End-users manage No Solicitation by accessing the Update Center.
Call the Update Center (*78 from the line with No Solicitation or 888-NPA-8052 from any touch-tone phone).
Exception: The Update Center telephone number is usually 888-NPA-8052. NPA = the Area Code of the number with No Solicitation in Arizona, Iowa, Oregon, and Minnesota.
- In Arizona for NPA 928, use NPA 520; e.g., 1-888-520-8052
- In Iowa for NPA 641, use NPA 515; e.g., 1-888 515-8052.
- In Minnesota for NPAs 763 or 952, use NPA 612; e.g., 1-888 612-8052.
- In Oregon for NPA 458, use NPA 541; e.g., 1-888-541-8052.
- In Oregon for NPA 971, use NPA 503; e.g., 1-888-503-8052.
A 4-digit security code must be entered to make changes on service.
- The temporary code is 1234 for the first time the Update Center is called.
- The end-user will be instructed to establish a new custom security code.
Availability
No Solicitation is available in designated 5ESS®, DMS™-100 and some remote switches.
No Solicitation is available on Plain Old Telephone Service (POTS) and Foreign Exchange services.
No Solicitation is not available with:
- Centron® or Centrex
- Direct Inward Dialing (DID®)
- Integrated Services Digital Network (ISDN)
- Measured or message rate service
Additional information can be found in the Pre-Ordering Overview.
Compatibility & Restrictions
| Feature/Service | Rules/Restrictions |
| Anonymous Call Rejection | Compatible
The No Solicitation message will be heard before the Anonymous Call Rejection message. If the private caller unblocks by dialing *82, they will still hear the No Solicitation greeting. Only the private caller's number will display on Caller ID, not the name. |
| Call Following/Remote Access Forwarding | No Solicitation takes precedence over Call Following or Remote Access Forwarding. Once past the greeting, calls will forward. |
Call Forwarding |
No Solicitation takes precedence over Call Forwarding. Once past the greeting, calls will forward. |
| Call Reports | Compatible |
| Cal Waiting | Compatible |
CallCurfew® |
CallCurfew takes precedence over No Solicitation When CallCurfew is off, callers will hear the No Solicitation greeting. |
Caller ID |
Compatible Calls marked private (blocked for Caller ID display) can be added to the Privileged Caller List. |
| Caller ID Line Blocking | Compatible
Calls marked private (blocked for Caller ID display) can be added to the Privileged Caller List. |
| Caller ID with Privacy +™ | Compatible
No Solicitation takes precedence over Caller ID with Privacy +. Once past the greeting, the Caller ID with Privacy + announcement will activate if appropriate. |
Continuous Redial |
Compatible |
| Custom Ringing Service | Compatible in the DMS-100 and 5ESS switch types.
Callers to the Custom Ring Service number will get the No Solicitation greeting |
| Dial Lock® | Compatible |
| Do Not Disturb | Do Not Disturb takes precedence over No Solicitation.
When Do Not Disturb is off, callers will hear the No Solicitation greeting. |
| Hunting | Compatible |
| Last Call Return | Compatible |
| Long Distance Alert | Compatible |
| Priority Call | No Solicitation takes precedence over Priority Call.
Once past the greeting, the Priority Call distinctive ring will activate if the caller is on the Priority Call list. |
| High-Speed Internet | Compatible |
| Scheduled Forwarding | No Solicitation takes precedence over Scheduled Forwarding.
Once past the greeting, calls will forward. |
| Trunks/PBX | Callers from Trunks/PBX systems will hear the No Solicitation greeting. Not all trunk telephone numbers can be programmed into a Privileged or Frequent Callers List. Trunk numbers that appear as unknown or unavailable on a Caller ID unit cannot be added to the caller list. |
| Voice Messaging Service | Compatible |
Pricing
Rate Structure
No Solicitation has a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.
Rates
Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Ordering
Ordering Rules
Additional information on ordering can be found in the Ordering Overview.
Feature Activity Types (Action Codes)
The valid Feature Activity Types are:
- D = Disconnect
- N = Add
NOTE: When changing from one feature to another, use N and D Feature Activity Types
Feature Codes (USOCs)
No Solicitation is identified by the following USOCs:
| No Solicitation | |
| DSS | SB5 |
| PBX | SB5 |
| POTS | SB5 |
Feature Detail (FID and Data Requirements)
Adding No Solicitation
This feature is ordered by including:
- Feature Activity Type N and the appropriate USOC from the Feature Codes table
Removing No Solicitation
This feature is removed by including:
- Feature Activity Type D and the appropriate USOC
Last Update: March 23, 2015
Last Reviewed: October 16, 2023