Product Listing
CenturyLink Choice Home™ V7.0
NOTE: CenturyLink Choice Home™ Packages are grandfathered in Idaho North effective June 18, 2010 and are not available as a new service throughout CenturyLink QC. Contact your CenturyLink Sales Executive for additional information.
NOTE: CenturyLink Choice Home™ Packages introduced on December 15, 2003, is grandparented effective August 16, 2004. This package is not available as a new service throughout CenturyLink QC. Contact your CenturyLink Sales Executive for additional information.
A new CenturyLink Choice Home Packages will be available on August 16, 2004, additional information can be found in Resale - Local Exchange Services - Business and Residence Plain Old Telephone Service (POTS).
Product Description
CenturyLink Choice Home is a package, which includes a flat rated residential line, LineBacker™, which is a CenturyLink Inside Wire Maintenance (IWM) Plan, and a choice of 3 features. Additional "Add On" Features are available at a discounted rate, after the initial 3 feature selection has been made.
2-Line CenturyLink Choice Home package offers the same features but with an additional flat rated residential line. The 3 initial features must all be on one line, however, "Add On" features may be added to either line.
For a complete list of features see: CenturyLink Choice Home Features
Availability
CenturyLink Choice Home packages are available where facilities exist throughout CenturyLink QC except in Idaho-North (ID-N).
Refer to the state specific Tariffs/Catalogs/Price Lists.
Compatibility & Restrictions
For specific feature compatibility and restrictions, see the individual feature Product Catalogs (PCAT's).
CenturyLink Choice Home packages can not be provided on the same line with other packages.
CenturyLink Choice Home packages are compatible with residential line Universal Service Order Codes (USOCs) 1FR, AFH, HFR, AFL, RUA.
2-Line CenturyLink Choice Home package must always include two flat residence lines. Both of the end-user lines must be established on the same account.
Directory Assistance (DA) Call Allowance is a feature only available with CenturyLink Choice Home or Business packages and is only available as one of the three initial feature choices.
Voice Messaging Service is not discounted on the second line in the 2-line package.
Pricing
Rate Structure
CenturyLink Choice Home packages may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists.
There is no charge to add or remove features on an existing package. There is no charge to add a package, with or without additional features, to an existing line. Termination Liability Assessment (TLA) will be waived on other Plain Old Telephone Service (POTS) packages converting to CenturyLink Choice packages.
Rates
Retail rates for these packages can be found in the state specific Tariffs/Catalogs/Price Lists.
Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.
Rates for packages that exceed the 3 choices will be determined by the features chosen. The most expensive 3 features will be included in the package rate with no additional charge. For example, if 3 initial features are chosen and then several additional "Add On" features are chosen and Voice Mail and DA Call Allowance are two of the choices, the Voice Mail and the DA Call Allowance would automatically become part of the package since they are the most expensive features. Additional features (over the 3 included in the package) will be billed at $3.00 or the Tariffs/Catalogs/Price Lists rate, whichever is less expensive, less the Wholesale discount: see Tariffs/Catalogs/Price Lists.
Ordering
Ordering Rules
General pre-ordering activities are described in the Pre-Ordering Overview.
General ordering activities are described in the Ordering Overview.
2-Line Packages
When adding, changing, removing or converting a CenturyLink Choice Home package, you must provide the USOC PGO2O. PGO2O enables CenturyLink to correctly identify and bill the package elements on 2-Line CenturyLink Choice Home package and is associated with the second line. If you are converting an existing package to CenturyLink Choice Home, remove the second line USOC of PGO2N and replace it with PGO2O.
Feature Activity (FA) Types
The valid Feature Activity Types are:
- D = Disconnect
- N = Add
NOTE: When changing from one feature to another, use N and D Feature Activity Types.
Feature Codes (USOCs)
The following USOCs are required when ordering CenturyLink Choice Home package:
| Packages | USOC |
| Flat Residence Line | 1FR/AFH/HFR/AFL/RUA |
| Choice Home Package | PGORA |
| 2-Line Choice Home Package | PGORB |
| Second Line USOC (required when two lines are present) | PGO2O |
| LineBacker | OWMPA |
The following features are available with the CenturyLink Choice Home package at no charge and are not considered to be one of the 3 selections:
Any 3 of the following features can be selected in the CenturyLink Choice Home package price. These features may also be chosen in addition to the 3 features included in the package price for an additional monthly rate.
| Feature | USOC |
| Remote Access Forwarding (Call Following) | AFM |
| Call Forwarding Variable | ESM |
| Call Waiting | ESX |
| Call Waiting ID | N2W |
| Call Rejection | NSY |
| Caller ID | NNK, NSD |
| Custom Ringing Services | RGG++ |
| Directory Assistance Call Allowance NOTE: This feature must be chosen as one of the initial 3 choices and can not be chosen as an additional feature | D7V6X |
| Last Call Return | NSQ |
| Selective Call Forwarding | NCE |
| Selective Call Waiting | S7W |
| Selective Call Waiting ID | S7Y |
| Three Way Calling | ESC |
| Voice Messaging Service - Residence Only | VMJXA, VMJXB |
Examples of order entry:
Adding CenturyLink Choice Home for new end-user
This package is ordered by including:
- Feature Activity Type N and line USOC (1FR, RUA, HFR, AFH or AFL).
- Feature Activity Type N and USOC PGORA.
- Feature Activity Type N and applicable Feature USOCs; e.g., ESX, LWE, VMJXA
- Feature Activity Type N and LineBacker USOC OWMPA
N 1FR
N PGORA
N ESX
N LWE
N VMJXA
N OWMPA
Removing CenturyLink Choice Home with Voice Messaging Service
This package is removed by including:
- Feature Activity Type D and USOC PGORA.
- Feature Activity Type D and applicable Feature USOCs; e.g., ESX, LWE, VMJXA.
- Feature Activity Type D and LineBacker USOC OWMPA
D PGORA
D ESX
D LWE
D VMJXA
D OWMPA
Adding 2-Line CenturyLink Choice Home for new end-user
This feature is ordered by including:
- Feature Activity Type N and USOC PGORB.
- Feature Activity Type N and USOC PGO2O on the second line in the package.
- Feature Activity Type N and line USOCs (1FR, RUA, HFR, AFH or AFL)
- Feature Activity Type N and applicable Feature USOCs; e.g., AYK, ESX, RV1, TW1
- Feature Activity Type N and LineBacker USOC OWMPA
Line 1: TN NPA-nnn-nnnn
N 1FR
N PGORB
N AYK
N ESX
N RV1
N OWMPA
Line 2: TN NPA-nnn-xxxx
N AFH
N PGO2O
Adding 2-Line CenturyLink Choice Home for existing end-user
This feature is ordered by including:
- Feature Activity Type N and USOC PGORB
- Feature Activity Type N and USOC PGO2O on the second line in the package.
- Feature Activity Type N and applicable Feature USOCs; e.g.,ESX, NNK,TW1
- Feature Activity Type N and LineBacker USOC OWMPA
Line 1: TN NPA-nnn-nnnn
N PGORB
N ESX
N NNK
N OWMPA
Line 2: TN NPA-nnn-xxxx
N PGO2O
Removing 2-Line CenturyLink Choice Home
This feature is removed by including:
- Feature Activity Type D and USOC PGORB
- Feature Activity Type D and USOC PGO2O on the second line in the package.
- Feature Activity Type D and applicable Feature USOCs; e.g., ESX, NNK, TW1
- Feature Activity Type D and LineBacker USOC OWMPA
Line 1: TN NPA-nnn-nnnn
D PGORB
D PGO2O
D ESX
D NNK
D OWMPA
Line 2: TN NPA-nnn-xxxx
D PGO2O
Last Update: October 13, 2005
Last Reviewed: October 11, 2023