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Moving? Make yourself at home with CenturyLink® Fiber Internet.

Home is where your internet is. Sign up or transfer your account and we'll quickly get you set up at your new address.

Check Availability

For New Customers

Four simple steps to secure CenturyLink at your new home

1

Check your availability

Existing Customers:

Sign In to see if CenturyLink internet is available at your new address.

New Customers:

Quickly see if CenturyLink internet is available at your new address.

2

Choose your plan

Select the best speed and service for your needs.

3

Select your install date

Pick a convenient installation date and time.

4

Place your order

Review your selections, place your order, and cross signing up for CenturyLink off your to-do list. You'll receive a confirmation email with your order details.

CenturyLink Customer

Sign in to see if you can transfer your service and initiate the process.

Sign In
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New to CenturyLink

See if service is available at your new address and select your plan.

Check Availability
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Why choose us?

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Fast connectivity

Upload as fast as you download

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No annual contract

Stay only if you're happy, no annual contract

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Unlimited data

Say goodbye to the data limits

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Secure and reliable

Ultra-fast all day, all night with 99.9% reliability*

*Based on network uptime or availability.

Got more questions? No problem, we are here to help.
Can I keep my current plan and price?

Services vary by address, so your speed plan and monthly cost may change. This will depend on which options are available at your new home. If you previously purchased your services with an offer that has expired, that discoun t will not apply at your new address. However, you may qualify for a new offer or discount when you move.

When should I set up the move to my new home?

It's best to schedule your service change at least 10 days in advance to secure the move date you want. You can order a move as far as 30 days in advance.

Does CenturyLink charge to move my services to a new location?

There is no moving charge, but regular installation fees will apply for your service to be set up at your new address.

  • Standard Install ($15) - A technician can turn on your service from outside
  • Tech Install (up to $149) - A technician has to enter your home to complete setup
  • Jack installation, if needed, will be included in a Tech Install

When scheduling your move, some areas or services may qualify for installation discounts.

What do I do with my equipment?

When you schedule your move, we'll check to see if your current WiFi equipment is compatible with the speed and type of internet technology (such as fiber or DSL) that you select at your new address. If your equipment is compatible, you can keep it and take it with you. If it's not compatible, you'll need to order new equipment, which will be shipped to your new location or may require a technician installation. In that case, send the old equipment back to us within 30 days if you're leasing it; if you purchased it, you can sell, donate, or return it to us for recycling.

Note: Fiber internet customers with a SmartNID attached to the wall inside your home, please DO NOT MOVE this device. It stays with the property, much like a phone jack.

What if there's time between my move out and move in?

A move request stops and starts service on the same date. Service at your old address will be disconnected sometime in the morning, and service at your new address will be connected by 7 p.m. If your move out and move in are on different days, you will need to disconnect your current service on the date you're moving out and order new service on your desired start date.

Does moving affect billing cycle and bill due date?

Yes. A new monthly billing cycle will begin on the date of your move, and your payment date will be set accordingly.